BF
Bradley F

1 reviews | Active since Nov 2014

30 Mar 2015, 21:50

********* Business Practices - Stay away

Signed an offer to purchase a CLA. Received confirmation, sent in required documents, finance approved all by lunchtime and then told later in the day the car has been sold to someone else. <br> <br> <br> You wasted our time selling us the car which your excuse now is it was sold already. I would like proof that the car was sold. We were the last customers at closing on Sat 28th march 2015 and offer to purchase was signed and sent in first thing on Monday 30th march 2015. The sales lady even sent back a confirmation email. <br> <br> We received no apologies, no effort to find an equivalent car. Manager not interested in helping. How can you do business like this. This is incredibly *********. I want the truth as to why the car is now not available<br>

0
Replies (1)
Sandown Motors
Sandown Motors's reply31 Mar 2015, 07:03
Official
Hello ffco,

Dear Mr. Fisher

Your complaint has been forwarded to the dealerships management team for a response.

Regards

Sandown Service