1 reviews | Active since Jun 2017

19 Sept 2017, 16:45

Sloppy service.

Mercedes Benz Bryanston used to be a dealer that I used often for servicing my vehicle. Today I called to enquire about a spare. Three attempts with no joy. Eventually I left my number asking for the spares manager to get hold of me. Hours later he called, had bad attitude and ultimately was not interested in helping me-not to mention his bad telephone manner.

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Replies (1)
Sandown Motors
Sandown Motors's reply28 Sept 2017, 12:13
Official

Dear Mr Pretorius,

We are sorry to hear about your unfortunate experience. This is certainly not tolerated at any of the Sandown dealers. The staff member has been addressed. If you require any further assistance, please feel free to contact us at ***

Kind regards,

SandownService