Poor customer service

<p>I booked my car in for a holiday check on a Thursday and was told that I can come through on Saturday as they will be open. On my way I called to notify them I'm on my way. Zettie checked and said I was booked for Monday. How do they move my booking without notifying me? Then they tell me that they don't do holiday checks on Saturday . Who's problem is it that they don't communicate with their staff. I drove all the way from Roodepoort for nonsense. Then no one calls to apologise. I'm so disappointed in Mercedes Benz Northcliff and never setting foot there. </p>