Not the kind of service I would expect from Mercedes Benz

<p>I am hoping that something will be done to improve service at this branch.Sandown Mercedes treat their customers terribly.I purchased my A class at this branch 3 years ago and complained about the service twice and nothing was done.I am now in the process of purchasing my second vehicle and am having the same problem.Firstly, when I walked in to the showroom not a single sales consultant came to assist and we were walking around for at least 15 minutes.The sales consultants were just sitting around.Eventually when I was assisted by Zahir Coovadia he was quite helpful however when it came to ordering my vehicle I haven't heard back from him and its been 3 weeks!I followed up with him and it turns out he doesn't even have the specs that I requested!How difficult is it to go back and check the email thread?It seems that this branch is not interested in customer service at all.The sad part is that they haven't even attempted to improve it.Terribly *********** and rude staff!</p>