TA
Taahir A

1 reviews | Active since Oct 2013

14 Jan 2019, 18:15

Mercedes Sandton - Shocking service

Shocking and inexcusable service from Mercedes Sandton. How they work with such disintegrated and *********** teams i have no idea and yet they still win Service Dealership 2018. Either im an exception or the panel awarding this are smoking something they should be sharing with everyone else.

The Service team do not update you on the progress, the mechanical team to do fix issues correctly and clearly do not double check if all is working before releasing the vehicle and the drivers are unable to read or have zero competence.

0
Replies (1)
Sandown Motors
Sandown Motors's reply23 Jan 2019, 20:44
Official
Good evening, we are terribly sorry to hear about your unpleasant experience at the dealership.  Please may we ask that you forward your complaint / contact details to *** in order for us to look into the matter.  Thank you kindly.