Dishonest

Mercedes Benz Northcliff serviced my car and within a week (or less) an ENGINE LIGHT came on. When I contacted them to find out why the diagnostic did not pick it up, they said it could be a recent problem, granted. Then I needed the problem to be fixed and I was Quoted another amount to have it fixed. However, some of the components they were quoting me on were already \replaced"a week ago.<br> <br> After making them aware I was finally promised a refund. Now they turning back a say a complaint is already a year old whereas I raised the issue with them hardly after a week of service. Based on that the service manager said he cannot refund me. What is surprising is that I have had a constant communication with the dealership via email throughout this fiasco. What's more"