SV
Susan V

1 reviews | Active since Dec 2017

07 Feb 2022, 14:04

SANBS hands me over - for their mistake.

I have received many blood transfusions over the years. I never had a problem. In December, I suddenly got a message that they have been trying to reach me (my phone never rang) with regard to my account. I tried phoning them in December, but could not get through. Then I got a message from the attorneys that my account has been handed over. According to them, I was a private patient and therefore have to pay.

Fact is, I have been on the same medical aid for years now, and the same information is supp**** every time. I am now liable for over R3000, which is not due to my negligence. I would like this to be investigated. I am not working and cannot afford to pay for this.

To contact them or the medical aid has not helped.

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