MR
Mandy R

1 reviews | Active since Nov 2020

04 Jan 2023, 16:26

San Lameer poor quality

We last went in 2019 and we had a wonderful.l holiday We went there again 27th Dec to 3rd January 2023. Firstly on arrival we had parking iasues. I went to reception then was told to go to security who said they woild sort it out nothing happened then i was told to go back to reception. I eventually sorted the parking out myself after 2 days.We had no water for over 24hrs. Not even a word from the rentals except when i went to reception they said it's the municipality causing the problem. They made no plans to provide any water. We couldn't flush the toliets. Eventually I took an empty 5litre water bottle and used the golf course lake water to flush our toliets. I did notice the main hotel swimming pool toilets had water. The leisure desk also couldn't sort an issue out which took 2days of going up and down.The unit itself was a bit tatty could do with an upgrade and didnt have all the basic kitchen utensils that one should get. The bedroom sliding door didn't close and the outer doors had no key to open them. The one cupboard was locked so there was no space to hang clothing in the 3rd bedroom. Definetly not worth the money i had to spend for 1 week. Seems there's lack of managent or they trying to just rip people off now. Only the views were still enjoyable and the beach. Our cleaner lady was excellent.

0
Replies (0)