Trevor

The host and waiters' service was unwelcoming and all the food we ordered was underwhelming, either too dry, no taste or some salad ingredients tasted off.

We appreciated Trevor who was the manager who attended to us at the time and explained some of the things we didn't understand about the service and promised to address how to approach it for future customers. He also insisted we give feedback even though we were reluctant, so we appreciated that because it meant they value their customers' experience and they want to improve the service and experience.

By the end of our dinner we were very happy with the service and the cake he offered as means to apologize and thank us.