LM
Livhuwani M
1 reviews | Active since Aug 2023
03 Aug 2023, 00:22
Zflip 3 warranty ****
They're busy ****ming customer. They zflip 3 phone screen has a design flaw and when you take the phone in to claim warranty they tell you long stories about surface scratches. The screen just breaks down out of the blue.
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Samsung South Africa's replyOfficial
03 Aug 2023, 15:57Good day, Livhuwani,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP
Samsung South Africa's reply03 Aug 2023, 15:57
Official
Good day, Livhuwani,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP