ML
Marc L
1 reviews | Active since Dec 2021
10 Feb 2022, 08:54
Zeruo service
Trying to get basics done, but all attempts failed. Loads of wrong info on your website. Call center failing. Tried various avenues. All failed. several broken broken promises too. All these useless call centers and none does what they promised to do. Will have to change brands.
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Replies (2)
Samsung South Africa's replyOfficial
10 Feb 2022, 08:55Good morning Marc ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply10 Feb 2022, 08:55
Official
Good morning Marc ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
ML
Marc L's updateReviewer Update
10 Feb 2022, 10:02You clearly have no idea what you are talking about. You are missing the point entirely. The only party who can declare a matter closed is the complainant. But never mind.
ML
Marc L's update10 Feb 2022, 10:02
Reviewer Update
You clearly have no idea what you are talking about. You are missing the point entirely. The only party who can declare a matter closed is the complainant. But never mind.