FK
Ferzana K
1 reviews | Active since Feb 2021
17 Feb 2021, 11:42
ZERO SERVICE
If I could rate Samsung as zero, I certainly would. Very good brand, as in product, but WORST SERVICE ever in South Africa! I have left several messages and no one calls back for months. Samsung are full of FALSE PROMISES!
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Samsung South Africa's replyOfficial
18 Feb 2021, 15:48Good Day Ferzana,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Samsung South Africa's reply18 Feb 2021, 15:48
Official
Good Day Ferzana,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM