PO
Peter O
1 reviews | Active since Feb 2016
09 May 2024, 11:43
ZERO danger of any feedback from Samsung
Do I have to do a THIRD review to perhaps get ESCALATIONS to answer!!! Look back on here for past reviews and add some follow through to your instantaneous replies to a review.
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Replies (2)
Samsung South Africa's replyOfficial
09 May 2024, 11:44Good day Peter
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply09 May 2024, 11:44
Official
Good day Peter
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
PO
Peter O's updateReviewer Update
10 May 2024, 13:01Hi there - for the record you called today when I was on a business call. You sent an email asking for alternate numbers. I rep**** to your email stating I was in a call but am free now so please call back …. Waiting ……
PO
Peter O's update10 May 2024, 13:01
Reviewer Update
Hi there - for the record you called today when I was on a business call. You sent an email asking for alternate numbers. I rep**** to your email stating I was in a call but am free now so please call back …. Waiting ……