ZERO after sales service for my washing machine - learn from my lack of support from Samsung

After 16 days with the Samsung call centre and a broken washing machine, I had to take matters into my own hands. I called a reputable service provider in our area found on the internet. They fixed my machine within 24 hours, as opposed to the Samsung call centre who I gave up after 16 days of daily calls and many missed work hours. I pity you should your machine still be within warranty - you will be without that appliance FOR A LOOOOONG TIME. Worth noting that this is my second Samsung washing machine, and both machines had PC board failures when the machine was fresh out of warranty. Never again.