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craig F
1 reviews | Active since Dec 2012
22 Jul 2019, 20:23
Zero After Sales Service
Great products ********** after sales service. This is the third bad experience I have had with Samsung and zero after sales service. It is apparent they are arrogant about their market share. 3 x Tvs, 4 Mobile phones., 4 aircons 2x fridges all Samsung. Who is the idiot for buying Samsung me. Never again!
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
22 Jul 2019, 20:26Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
Samsung South Africa's reply22 Jul 2019, 20:26
Official
Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
Samsung South Africa's replyOfficial
22 Jul 2019, 20:40Good day
Herewith your reference number:
***
SamsungSA:^AH
Herewith your reference number:
***
SamsungSA:^AH
Samsung South Africa's reply22 Jul 2019, 20:40
Official
Good day
Herewith your reference number:
***
SamsungSA:^AH
Herewith your reference number:
***
SamsungSA:^AH
cF
craig F's updateReviewer Update
23 Jul 2019, 12:18What am I supposed to do with the reference number? You did try calling at 9.15am this morning. I was on another call. Lets see how long it will take to call me again
cF
craig F's update23 Jul 2019, 12:18
Reviewer Update
What am I supposed to do with the reference number? You did try calling at 9.15am this morning. I was on another call. Lets see how long it will take to call me again