Zero after sales service

<p>I purchased a double door fridge in December 2011. Since then we have had a number of repairs to the fridge both in and out of warranty.</p> <p>&nbsp;</p> <p>on the 27th October the fridge stopped cooling. This was reported to the only local Samsung repair agents (who are in fact lg appliances)on the 28th October. &nbsp;Since then I have spoken to the local repair agents twice and Samsung jhb twice. The last excuse from head office was that the local service agent could not purchase the parts from Samsung???</p> <p>&nbsp;</p> <p>it has been ten days since this was reported and I am yet to receive a positive response. Living without a fridge during summer in South Africa is not possible. I have suffered inconvenience and financial loss due to this poor after sales service and am still not sure when this will get sorted out!!!!!</p> <p>&nbsp;</p> <p>#lgappliancesmustfall #samsungmustfall #fridgecapture #zeroaftersalesservice</p>