Zero after-sale service!

<p>I have the Galaxy S6 for a few months and it does not want to charge. So I am already annoyed that such an expensive product gives problems after only a few months. I tried contacting Samsung "Care" Centre. The only number I found on the internet would give me an automated response saying that "the business hours is from 9am to 6pm, goodbye". I phoned endlesly IN bussiness hours only to receive the same response. Also tried other numbers found on the Samsung website with NO luck! Someone anwered from headoffice, but was unable to help me - the system was offline. Unexeptable from such a large company after purchasing such an expensive product! Finally had to ask Vodacom to fix my phone as I am yet to get hold of someone from Samsung! Pathetic!</p>