BP
Braden P

1 reviews | Active since Jan 2016

05 Dec 2022, 19:13

Z Flip Repair

I have not received any feedback from the customer care team regarding my z flip 3. ***.

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply05 Dec 2022, 19:15
Official
Good evening  Braden,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Kind Regards, 
Samsung ZA
;NM
Samsung South Africa
Samsung South Africa's reply07 Dec 2022, 09:30
Official
Dear Braden,

Thank you for posting your comment
 
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you. 
 
Thank you for your patience and understanding. 

Kind Regards,
SamsungZA
^NM