rM
rabelani M
1 reviews | Active since May 2019
27 Jan 2023, 12:19
Z flip 4 - an expensive bad choice
Bought a Zflip 4 on a vodacom contract last October, screen display stopped working hardly 3months after that. Booked it in for repairs at the vodacom repairs centre and im expected to pay R12000 for a relatively new phone, neither broken nor water damage. Have tried to reach out to samsung regarding the 1 year warranty but im not getting any help. I am very disappointed with samsung and people must stay away from the zflips
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Samsung South Africa's replyOfficial
27 Jan 2023, 12:22Good day Rabelani,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply27 Jan 2023, 12:22
Official
Good day Rabelani,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM