ZZ
Zinhle Z

1 reviews | Active since Mar 2025

04 Mar 2025, 15:20

You i not help me

You i not help me

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply04 Mar 2025, 15:24
Official
 Good day Zinhle 

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
  
We have noted your concerns, and we are currently investigating the matter further. 
  
Your complaint has been assigned to our escalations department and we will be in contact with you. 
  
 Kind Regards, 
 Samsung ZA
^KK 
Samsung South Africa
Samsung South Africa's reply04 Mar 2025, 15:30
Official
 Thank you for reaching out to us. We have sent an email to the address you provided, as we require additional details regarding your query in order to assist you more effectively. ^KK