cH
candice H
1 reviews | Active since Nov 2010
24 Jul 2021, 12:51
"You have won" Samsung ****?
I have noticed I am not alone in this one - It seems there was a mass "You have won" email that was sent out then retracted. I am now beginning to wonder if this was some sort of **** or way to get customers contact details and sell them. 1 person perhaps would be a slight error but more than a couple - especially since I read how this happened to a younger customer who must have gotten quite excited and then only to have been let down by this company. It all smells very fishy to me. I am glad I checked on here to see how many other people were victims of the same "error".
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Replies (1)cH
candice H's updateReviewer Update
24 Jul 2021, 12:59Good day,
The message response you sent over here is the exact one via email. This does not explain or rectify the issue. There are a lot of people who this "error" happened to and I do not believe a cut and paste response is the way to go about fixing and appeasing the customers whose relationships with your brand have been soured.
The message response you sent over here is the exact one via email. This does not explain or rectify the issue. There are a lot of people who this "error" happened to and I do not believe a cut and paste response is the way to go about fixing and appeasing the customers whose relationships with your brand have been soured.
cH
candice H's update24 Jul 2021, 12:59
Reviewer Update
Good day,
The message response you sent over here is the exact one via email. This does not explain or rectify the issue. There are a lot of people who this "error" happened to and I do not believe a cut and paste response is the way to go about fixing and appeasing the customers whose relationships with your brand have been soured.
The message response you sent over here is the exact one via email. This does not explain or rectify the issue. There are a lot of people who this "error" happened to and I do not believe a cut and paste response is the way to go about fixing and appeasing the customers whose relationships with your brand have been soured.