YOOOO!
So, I bought a A33 at vodacom online and only received a phone with I only a cable 'same heads', no charger. I send a query to *********** and this is the response I received "That will mean Samsung does not include the head but only cable..." Like, how am I supposed to charge the phone? I doubt it is even a A33 that was delivered!
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Replies (2)
Samsung South Africa's replyOfficial
21 Jun 2022, 12:42Good day Thembekile ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards, SamsungZA:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards, SamsungZA:^NM
Samsung South Africa's reply21 Jun 2022, 12:42
Official
Good day Thembekile ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards, SamsungZA:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards, SamsungZA:^NM
Samsung South Africa's replyOfficial
21 Jun 2022, 16:12Your concerns have been duly noted We understand your disappointment and apologize for any inconvenience that this may have caused you We have sent you an email to the email address you provided on this post This matter shall be closed now
We appreciate your bringing your concerns to our attention and thank you for your support
Kind Regards, SamsungZA:^NM
We appreciate your bringing your concerns to our attention and thank you for your support
Kind Regards, SamsungZA:^NM
Samsung South Africa's reply21 Jun 2022, 16:12
Official
Your concerns have been duly noted We understand your disappointment and apologize for any inconvenience that this may have caused you We have sent you an email to the email address you provided on this post This matter shall be closed now
We appreciate your bringing your concerns to our attention and thank you for your support
Kind Regards, SamsungZA:^NM
We appreciate your bringing your concerns to our attention and thank you for your support
Kind Regards, SamsungZA:^NM