AVdM
Alwyn Van der Merwe

1 reviews | Active since Jul 2011

04 Dec 2017, 11:24

Wrong Product

Dion Wired advertised a 400 Litre Samsung Fridge/Freezer. I went to the Tygervalley branch on 24 November 2017 and bought one. Saturday they delivered the Fridge/Freezer but it was only 348 Litre Gross volumes. How can Samsung supply Dion Wired with wrong products? This is false information from Samsung.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply04 Dec 2017, 11:57
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA