WOW WHAT A JOKER

I got a phone at Vodacom repairs and the phone had problems to a point where the repairs shop couldn't fix then I emailed Samsung for help which I honestly got but now the issue is the new device that I got from the Samsung head office in Brayston has the very same issues that my previous phone did which is 1. phone freezing, goes back to menu when opening an application, GPS doesn't have sound even when unmute, screen goes black or white for long, key board not showing when I need to type, shows multiple screens when I have to take a call( not allowing me to take calls) and music stops while am still listening.<br> So I called the Courier guys to come pick up my phone to take it back to them so they can book it and ass but ever since that happened I never had any feedback or responds that i have received my phone. i kept on calling them and their phones keeps on ringing since Tuesday till today i haven't heard a word from them. these are the numbers i kept on calling *** and ***.<br> all that i want now since no one can assist is my money back so i can take my money elsewhere i have spent R1899 for my phone and i would like to get the same amount back.