Worst washing machine ever (according to me)

<p>I've bought a washing machine from Hirsh's in Boksburg in March 2016. Since the first week we have been having problems with it. After about two weeks of struggling it was fixed through the maintenance plan. This morning again an error occurred and I fixed it by using the instruction manual. Samsung and Hirsch's refuse to replace the washing machine, because it comes out with a 2 year maintenance plan. I extended that plan to 5 years. What will happen after these 5 years? I have to pay to fix it. Won't purchase any Samsung product again. I didn't even bother to call the call centre this morning as my washing machine won't be replaced. If necessary I will contact the ombudsman and consumer protection act. Hope Samsung can sort this out. They so have all my contacts details from the previous encounter. </p>