FN
Feroza N
1 reviews | Active since May 2022
03 Jun 2022, 11:41
Worst voice of the customer experience
Samsung complaints department is the worst service department I have ever dealt with. 2 months passed and I am still waiting for someone to advise when their mistake will be rectified.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
03 Jun 2022, 11:42Good day Feroza ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Samsung South Africa's reply03 Jun 2022, 11:42
Official
Good day Feroza ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Samsung South Africa's replyOfficial
03 Jun 2022, 12:10Thank you for posting your comment.
We apologize for any inconvenience that this may have caused you.
We apologize for any inconvenience that this may have caused you.
We request you to share with us the description of your query to tellus @ samsung . com, so that the team can assist you further.
Thank you for your patience and understanding.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply03 Jun 2022, 12:10
Official
Thank you for posting your comment.
We apologize for any inconvenience that this may have caused you.
We apologize for any inconvenience that this may have caused you.
We request you to share with us the description of your query to tellus @ samsung . com, so that the team can assist you further.
Thank you for your patience and understanding.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM