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Neil Raymond van Loggerenberg
1 reviews | Active since Jan 2013
05 Aug 2019, 12:07
Worst supplier and service provider
MTN said Samsung cannot supp**** me with my smart watch. I upgraded on 03/06 and still with no goods. MTN can't confirm when I will received the products yet Samsung is nation wide. I am really upset as I took my contract just for the watch. I did my contract at MTN Menlyn ground floor and they are also no help. Worst supplier and service provider ever and I am busy escalating it as MTN head office can't even respond
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
05 Aug 2019, 12:14Good day Neil
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's reply05 Aug 2019, 12:14
Official
Good day Neil
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's replyOfficial
05 Aug 2019, 12:18Good day Neil
Herewith your reference number:
***
***
SamsungSA:^LZ
Samsung South Africa's reply05 Aug 2019, 12:18
Official
Good day Neil
Herewith your reference number:
***
***
SamsungSA:^LZ
NRvL
Neil Raymond van Loggerenberg's updateReviewer Update
05 Aug 2019, 12:25Thank you will wait for the person to contact me
NRvL
Neil Raymond van Loggerenberg's update05 Aug 2019, 12:25
Reviewer Update
Thank you will wait for the person to contact me