ML
Misl L
1 reviews | Active since Apr 2020
12 Feb 2025, 18:58
Worst service I have ever recieved.
I have been writing emails, calling with no answer. Samsung is a ****. I purchased 2 A35 with promotional watch and ear buds in November with Telkom. It's now Feb and I have not receive them. I got a call mid Jan from one of Samsung agent promising that I will get those gifts in Feb. We are approaching mid Feb and still no gifts and no call. I regret buying this phones, I only bought them because of that promotion.
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Samsung South Africa's replyOfficial
12 Feb 2025, 18:59Good day Misl
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply12 Feb 2025, 18:59
Official
Good day Misl
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM