Worst service from such a Global Brand

I bought my Samsung Top Load in Nov 2021 from Game in Southgate. From the time I bought the machine I have had nothing but trouble with it. I have been in touch with Samsung countless times from Feb 2022 trying to get them to fix or replace the machine. Mechanically there is absolutely nothing wrong with the machine, however the washing is not clean. I have sent a number of photos to Samsung as mentioned from Feb 2022 showing how the machine is failing me. I have had assistance by the Technicians telephonically and have also had 2 or 3 Technicians come out. Despite them telling me what I know already that nothing is wrong with the machine and despite me showing them the results of the washing, I am told there is nothing wrong with the machine. Please can someone do their job and come and see for themselves, I spent a lot of money on the machine and it is not giving me value for money. Furthermore Samsung tell they are unable to replace the machine yet, I started complaining 2 months after purchase and today 7 months later I am still complaining. I am sad to say with such service from a global company that brands itself on innovation this is truly sad.