RG
Rudolph G
1 reviews | Active since Mar 2020
10 Mar 2021, 06:58
Worst service from samsung and cellucity
Worst upgrade ever. I was suppose to recieve a R1000 samsung voucher and a 32inch tv. To date nothing have followed up many times each time with another excuse. I now want to buy a R8999 washing machine but think i will skip samsung.
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Replies (1)
Samsung South Africa's replyOfficial
10 Mar 2021, 08:06Good Morning Rudolph,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply10 Mar 2021, 08:06
Official
Good Morning Rudolph,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM