Worst service ever received from any company I ever dealt with "Shocking"

<p>Tried to purchase a part for a fridge, after no less than 20 calls I managed to get a part number and paid for the part at Hirsch Hillcrest, part arrived but not as complete as promised by the Spares Manager from Samsung JHB.</p> <p>Tried to call them all morning but no answer at theri switchboard ( ********** ) option 3</p> <p> </p> <p>They even called me to rate their service and after giving the person the worst score ever they thanked me and ended the call.</p> <p> </p> <p>I can only assume this poorservice is what the MD and his management (Mr. Han) is never avaialble tippical MD that is more important than his customers.</p> <p>I do beilieve that people should not purchase their products as god forbid something goes wrong then you are on your own</p> <p>This to some extent includes Hirch as well as they originally sold me the product with little or no assistance in this regard even after contacting their MD directly</p> <p> </p> <p>All I can say shocking shocking shocking you guys shouyld be ashamed </p>