Worst service ever, poor quality goods

Upgraded from my Samsung Galaxy S3 to the Samsung A5 on the 8th of April 2015. <br> September 12th the screen stopped working, took it in to Samsung on the 14th, waited for two weeks, went in to see what is going on, they told us they are out of stock of black screens, no one called to inform us.<br> <br> Had the phone for one week and screen stopped working again, took it back on the 29th, then all of a sudden they found a small crack on the side. We told them that that we thought the screen was not put in properly as the phone heats up if you are busy with it for to long..they then called to say I can collect the phone after another week or two.. when I got there I heard one of the staff staying they need a white screen put in quick.. I mean seriously.<br> <br> Phone keeps freezing, screen goes green when taking to many photos. <br> Nov 20th, phone stops working again.. screen again... <br> <br> Now they are telling me its water damage and they wil be charging us. (we told them the phone gets terribly hot, im sure it could get hot when in a cell cover, if it heats so much that you can't even hold it)<br> My husband told Chris from the begining that this is a faulty phone.<br> <br> Angry!!!!