CS
Conrad S
1 reviews | Active since Nov 2019
17 Nov 2023, 14:23
Worst service ever ever ever
DONT EVER EVER EVER Buy a Samsung phone!!!!!!!!!!!!!!! If you want to be treated like **** and pay for a new phone but rather use the old phone then buy a Samsung phone. I bought a brand new phone and it was working for only 6 months, the next 12 months it was in for repairs all the time. I have spoken to a agent and he told me I must send the phone in for repairs they will not replace or refund it at all. I must be the ****ing idiot just taking your ****. You have another thing coming, You will never get business from me ever again. Your service is ****. I will see you in court, **** you all
Helpful (0)
Replies (6)0
Replies (6)
Samsung South Africa's replyOfficial
17 Nov 2023, 14:25Good day Conrad
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply17 Nov 2023, 14:25
Official
Good day Conrad
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
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Conrad S's updateReviewer Update
17 Nov 2023, 14:32The phone was send for repairs 4 times already. The phone is almost out of warrantee and it still isn't working. I want a new phone with 2 years guarantee
CS
Conrad S's update17 Nov 2023, 14:32
Reviewer Update
The phone was send for repairs 4 times already. The phone is almost out of warrantee and it still isn't working. I want a new phone with 2 years guarantee
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Conrad S's updateReviewer Update
17 Nov 2023, 17:13Dont send me a report that tells me to go to the ombitsman
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Conrad S's update17 Nov 2023, 17:13
Reviewer Update
Dont send me a report that tells me to go to the ombitsman
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Conrad S's updateReviewer Update
17 Nov 2023, 17:22You will hear from me every day until this matter has been resolved
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Conrad S's update17 Nov 2023, 17:22
Reviewer Update
You will hear from me every day until this matter has been resolved
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Conrad S's updateReviewer Update
17 Nov 2023, 17:23DONT EVER BUY A SAMSUNG PRODUCT
YOU WILL BE DISAPOINTED
YOU WILL BE DISAPOINTED
CS
Conrad S's update17 Nov 2023, 17:23
Reviewer Update
DONT EVER BUY A SAMSUNG PRODUCT
YOU WILL BE DISAPOINTED
YOU WILL BE DISAPOINTED
CS
Conrad S's updateReviewer Update
20 Nov 2023, 14:40How does this work if you cant fix the phone must I just be happy with a broken phone?
CS
Conrad S's update20 Nov 2023, 14:40
Reviewer Update
How does this work if you cant fix the phone must I just be happy with a broken phone?