LM
Liza M

1 reviews | Active since May 2014

06 Dec 2024, 19:12

Worst service ever and FALSE advertising!

Over 31 days since you approved my watch and ear pods that come with my A55 which in a mail on the 4th of November said would arrive with in 7 to 14 days! No replies to follow up emails, no help from the Pavillion Samsung shop! Worst service ever and FALSE advertising!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply06 Dec 2024, 19:16
Official
Good day Liza

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
  
We have noted your concerns, and we are currently investigating the matter further. 
  
Your complaint has been assigned to our escalations department and we will be in contact with you. 
  
 Kind Regards, 
 Samsung ZA
^NM