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rochelle S
1 reviews | Active since Aug 2020
11 Sept 2026, 16:52
WORST SERVICE EVER!!!!!!!!!!!
I bought a Samsung washer on 25 February 2026. We phone and reported that the washer was making a loud noise and have been left without a washer for the last 8 days!!!!!!!!!
The service that Samsung has given me and my family is unacceptable! Everyone is happy when they need to take your money but when it comes to fixing the problem we as clients must sit back and wait.
I am a working mother and on the road most of the time. How am I supposed to get our work and school close clean!
I will never in my life by another Samsung product!
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Replies (1)
Samsung South Africa's replyOfficial
11 Sept 2026, 16:53Good day Rochelle
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Samsung South Africa's reply11 Sept 2026, 16:53
Official
Good day Rochelle
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK