Worst service ever !!

<p>I bought a celphone in Korea to be used is South Africa. Upon arraival in SA the fone would not register on any of the SA networks . I looked up Samsung , found one in Brooklyn listed on their website and i to Brooklyn mall to have my query resolved . When i reach Brooklyn i was told by centre management that the store closed down last year June yet it is still listed on Samsungs website as an active store at the mall. My time wasted , never the less i go back their website and call up Samsung store at Menlyn Mall. Called at different times for all of 2 hours with no response no one answering the phone . Again i had to get into my car drive to Menlyn only to be told they can not help me i should call their call centre , was given the number by a very rude arrogant person on the other line .Anyway took the number and dailed Constantia Kloof . Here i eventualy after being sent from pillar to post and explaining my problem over and over again to every one i speak to , i eventualy get to talk to a Tshepo Makhasola . Never had i experianced worst service from anywhere in the world!! This consultant was rude arrogant and extreamly patronising . After talking to him and getting no where for all of 15 minutes i asked to speak to someone else i was then made to speak to a Tshepo Rammile . AGAIN i explained my self and the situation over again he took down my details and promised to give me a call just after 9am today . It is now 11:30am i have not heard from Samsung SA. I decide to call them back to find out what is happening , only to be tols by 2 different people that there is no such person working there . After almost pulling out my hair i eventualy get transfered to the call cantre . The so called Tshepo refused to speak to me i eventualy get to speak to a Clerance Malete who tells me the call was sent to VOC this morning and there is no feedback yet for me .Gosh knows what VOC is but anyway. Finaly i was told they can not help me i need to take the device to a place in Grasfontein and see what they say . No from my interaction with Samsung and the service i received from different people within the organasation , i can safely say the worst ever service received has been from Samsung . Their staff memebers do not know how to speak to clients they do not listen when you try to explain your situation to them , they have zero sense of urgency and they are completly unprofessional . If i never buy a Samsung device in my life it will be way too soon .</p> <p> </p> <p>Please can you people get back to me as to what am i suppose to do with this device seeing that you are of zero help to me ????</p> <p> </p> <p>Regards</p> <p>Exhausted and irritated</p> <p> </p> <p> </p>