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Donovan F

1 reviews | Active since Jun 2018

23 Jul 2018, 18:45

Worst service ever

Now it has been over a week since this company has called me. All that I have recieved is empty promises. I still want an explenation on why I had such an bad experience. But why must I tell my father to get such a high class phone (supposedly) if there is no after service.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply24 Jul 2018, 09:34
Official

This is to acknowledge the receipt of your mail.

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
Samsung Team