WORST SERVICE EVER!!!

I took in my smart pc tablet for an exchange to the Constantia business park after it was repaired for the 6th time. It's now 3 months and i still haven't received feedback regarding my replacement unit. I even had to buy myself a second hand laptop because I am so behind with work. <br> When i visit the centre they always tell me that i need to call the head office on *** and they do not even give you a phone to follow up.<br> When i called head office even after the 8th time they always said that they still waiting for the report from the service centre.<br> I AM SHOCKED OF THE LEVEL OF SERVICE I HAVE RECEIVED FROM SAMSUNG.