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1 reviews | Active since Nov 2016

17 Nov 2016, 19:29

Worst Service ever!!!

<p>My phone went in for repairs twice at the samsung brand store in canal walk and the 1st time around it went in for a week the 2nd time around for almost 4weeks and I got the phone earlier today and still giving me problems...the repair agent from smart lab tell me I must take it to their hub directly and tell them what's going on oil mean like hello what the.... so sick and tired of samsung!!</p> <p> </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply18 Nov 2016, 11:15
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our Voice of customer team under reference number:***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

Samsung Team