Worst service
<p>Samsung smartcare constantia software department sucks the last I waited in the queue with one person infront of me for over two hours I had to leave without being attended to and today again Im still in the queue with also one person in front of me, it is now over an hour. There used to be self service for software update but the have removed it and replaced it with over the counter support. I'm real fastrated may I might be I must charge to another brand.</p>
Good day Jabulani,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards,
Samsung SA
Good day Jabulani,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards,
Samsung SA