RG
Riyaadh G
1 reviews | Active since Jul 2015
13 Jul 2015, 15:35
Worst quote for a simple problem
Apparently a repair to my simple sim card hatch on my Samsung Galaxy A3 costs R3021. On the quote it states that the motherboard, charging block and LCD needs to be replaced which I don't understand because the phone was working perfectly, it was just the sim slot that didn't want to open. The phone's price, brand new, is R3700. So where is the sense in that? Worst quote
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Samsung South Africa's replyOfficial
14 Jul 2015, 08:20Hello RGasnola,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
Samsung South Africa's reply14 Jul 2015, 08:20
Official
Hello RGasnola,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA