HB
Henk B

1 reviews | Active since Apr 2017

11 Jul 2018, 14:05

Worst quality and service

I bout a very expensive tumble dryer that didn't last a month. I've been waiting for 2 weeks for them to send someone to come and fix it. I thought if I buy something a bit more expensive with a long warranty that it will last. Now I'm sitting with the ****test piece of equipment with even worse service that our government is giving. I will never buy or recommend samsung to anyone. You owe me a refund. Come take your low quality tumble dryer and give me my money back.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply11 Jul 2018, 14:48
Official

This is to acknowledge the receipt of your mail.


We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
Samsung Team

JL.