Worst experience ever with Samsung 13kg wobble technology machine

Extremely disappointed in Samsung from the day I bought my 13kg wobble technology machine top loader washing machine I had endless problems purchased in game 2021 ,then had issues whereby they kept saying the machine is not leveled only after a technician came out to discover a brand new machine had a fault with the motor they then replaced it not even sure if they just fixed it and gave me back all this was logged and recorded with the call center the warranty on the machine was two year exactly now on the 3rd year the machine is not working I feel ****** of my money as I had a Samsung 8 kg which lasted me for 17years which then broke and purchased this which only lasted 3yrs and were else the life expectancy of a Samsung top load washer is about 14yrs is Samsung just mass producing and robbing us of our money to keep purchasing now I'm left with a machine which spins but not wash and which looks like new and is in really good condition .I was given a number by the call center to check how much is the call out fee which is ridiculous considering this machine was problematic and they dont sell the specify part so the cost comes up to 3200 which doesnt make any sense should a product from you to fix be cheaper with machine that is only 3 years understandably if it was over 5 years. Now its another cost I have to look at buying another machine and the sad reality is all my household things are Samsung as I was loyal to the brand but as a loyal customer feel cheated of this product and really unhappy that nothing can be done not even a trade in to at least get something back to buying another machine .I will certainly look at other brands now .