worst ever !!!!!!!!!!!!!!!!!!!

Kgomotso ,Happy , Wendy , a few of the staff readily available to take my call and have me rate the interaction thats about the only thing I can count as good service.The rest of the actual resolution I am yet to see that in action.I have a better mind to not deal with Samsung as a whole I am just one client what would it matter really. I want a call from anyone who is going to rectify my problem if the caller is only going to apologise I dont care for that call , I waited all day for a technician but even after I called your contact centre and was reassured that all is in order I must just wait someone will call .The apology as sincere or system generated can be sent to my mail address, if it is not too much to ask if I will not be assisted can I be told prior to the references numbers , the rating of service, failed suppliers , promises made throughout December , as I sit here typing on my samsung cellphone wondering why I even own samsung products I much rather you say "no mam , we will not be assisting you " so I dont waste my time typing , calling and generally begging for help. Well I guess this is the real test who will see it fit to respond .