Worst ****en service ever!!!!!!!!!

This is now my 2nd review about Samsung in almost 2 weeks. I have still not received any feedback regarding my order... From trying to get hold of of a manager or anybody that can resolve this matter till date NOTHING. I called Samsung on the 23rd Jan to find out what is happening and I was advised that my order was placed and it will only need to be validated and someone would call me back in a few days... its been a week now that I made that call and I still haven't received any information. Today the 28th Jan I received an email from Tiffany saying that my case will be closed. WHY???????????????????????? FOR SOMEONE THAT HAS BEEN BETTLING TO SOLVE THIS QUERY SINCE NOVEMBER NOW THEY WANT TO CLOSE MY **** CASE... NO MAN. I received 3 calls from Samsung on the 26th Jan at 12:38 12:39 12:40. Each a minute apart!!!!!Not a single call after that.. When these were made I was getting off a flight and couldn't answer the call as the phone calls were so short not even one ring and down.... WHO DOES THAT??? HOW DOES SAMSUNG EVEN EMPLOY CONSULTANTS THAT HAVE NO CUSTOMER SERVICE ETHICS WHATSOEVER. TILL NOW I CANNOT GET GOLD OF A MANAGER OR SUPERVISOR OR ANYBODY FOR THAT MATTER TO RESOLVE THIS QUERY. I HAVE RECORDS OF CALLS AND CALLS N CALLS EMAIL AFTER EMAIL TO SAMSUNG BUT STILL NO HELP.... WHAT KIND OF A COMPANY IS THIS????? A CUSTOMER FOR SO MANY YEARS AND THIS IS THE **** TREATMENT WE RECEIVE. IF SAMSUNG DOES NOT WANT TO ASSIST THERE CLIENTS THEY SHOULDNT BE HAVING PROMOTIONS. IF NOBODY CONTACTS ME BACK REGARDING THIS I WILL BE TAKING IT FURTHER AS THIS IS NOT THE WAY TO DEAL WITH A SIMPLE ENQUIRY THAT JUST NEEDED TO BE SOLVED QUICKLY.