WORST CUSTOMER SERVICE

We are used to poor service but samsung takes the cake!!!!!!!!!!!!!!

Paid for the flagship soundbar from samsung on the 19th of March, I was never informed about stock issues or delays in deliveries, so I went about my day, the same day I also purchased from Makro and my order was delivered to an outlaying area the following day 20th of March, on the 23rd of March i checked the status of my order and it showed delivery 26 March , but to my surprise on the morning of the 25th at 2 am i received an email to explain that there is a delay and the new delivery date is set for 2 weeks from date of email, never once did anybody at samsung contact me to explain what the cause of the delay is, i struggled to get hold on various platforms only to be met by generic emails and responses and when someone actually did contact me it was to inform me i can most probably wait for 6 weeks before receiving delivery !!!!

Never again in my life will i support Samsung and i am ashamed at myself that i did not check all the reviews before buying samsung.