WORST CUSTOMER SERVICE AND USELESS SAMSUNG

Worst Customer Service Ever, My fridge stopped working so we called Sumsung to assist. So they say we will contact you so we can send a tech out. Then a few days later get a call no the company they called to do the check don't have enough staff, so they will log it with a different company. So this i now a week without a fridge. So then I phone on the Monday as i have had no response, so they say according to there system the call was only log that day. Then I get transferred to the service department who tell me i need to pay cause its out of warranty, so I do on the Tuesday and send back everything with a POP of the payment. So now TWO WEEKS without a fridge i phone Samsung again, they say oh we cant help you, you must phone the service center to find out, so i phone the service center, who say oh sorry our service guy missed you email we will send someone out tomorrow. Samsung did nothing to help but send me on a run around to do it myself. If you want to TALK USELESS JUST CONTACT SUMSUNG.