Worst customer service

<p>Opened up a case on the 16th of May 2016 with customer service executive. Was offered terrible service, contacted the person numerous times, received very little feedback. Was promised call backs which never happened, sent numerous emails which were never rep**** to. The case was then closed by this person without the issue being resolved at all.</p> <p> </p> <p>Contacted Samsung through Twitter, since I received no response through any other channels. Was contacted by a person from the complaints department on the 21st of July 2016. I sent all the details related to this issue (forwarded all the previous mails). Received no response and sent a email to the person on the 30th of July 2016 again, receiving no response again. Contacted Samsung through Twitter and the person emailed me on the 1st of August 2016 to set up a time and date for a phone conversation for the 2nd of August 2016. That day came and past without any calls.</p> <p> </p> <p>I waited until the 6th of August and then emailed the person again, receiving no response. Emailed the 12th of August receiving no response, so I contacted Samsung through Twitter again. Received a phone call on the 12th of August 2016 from the person, stating that nothing had really been done about issue and clearly showing that the person did not know all the information of the issue (which they would have known had they read the emails I had sent). The person agreed to contact me on the following Monday (15 August), but I did not receive a call. </p> <p> </p> <p>Emailed the person on the 22nd of August, but surprise surprise no response as of yet.</p> <p> </p> <p>This is the worst customer service I have ever received in my life. Claim no ********** ***</p>