KM
Katlego M

1 reviews | Active since Aug 2014

27 Feb 2015, 11:07

Worst ADH service

5 days of frustration, no updates just plain silence regarding my phone. My Note 3 has been at courier-it for the past 7 day after repairs and still I have not received it. I might as well just bought an Iphone. I bought a Note 4 last month I might as well sell it considering I'm going to go through such a hassle in the future. Na then Samsung gives me a pink loan phone. I am an African Male , I don't know if that means anything to you guys but I means something to me. Will probably never buy a Samsung phone again. I'll stick appliances and electronics. I hope that one day I will get my phone back.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply27 Feb 2015, 11:21
Official
Hello Mohonoe,

We acknowledge your comments posted on the Hello Peter Consumer Website.

Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.

We have assigned one of our skilled consultants to contact you and offer further assistance.

Kind Regards
Samsung South Africa