CD
Cindy D

1 reviews | Active since Mar 2021

11 May 2021, 15:19

Worse service ever

Worse dam service ever, been waiting for one of there agent to call be back because of my tv that screen isn’t working I was told by a agent they will call me back it’s been 4 weeks

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply11 May 2021, 15:20
Official
 Good day Cindy,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung
:^NM